“We needed a comprehensive platform to learn what was really happening on the website.”
Sharon Dagan Resident Co Founder and CTO
Resident, a direct-to-consumer enterprise, manages a diverse portfolio of online brands, each dedicated to unique consumer furnishing demands. Its notable brands include Nectar Sleep, Bundle, Awara, Dream Cloud, Level Sleep, and Wovenly.
Challenge
To support the growing needs of their online clients, Resident sought a real time solution that could quickly measure site performance and detect any elements inhibiting the conversion process including: page load time, technical issues, validation errors….
“Webeyez empowers our team with real time knowledge. It gives us the early advantage and lets us optimize performance for great results.”
“Webeyez identified the exact point where things were going wrong. Marketing and DevOps worked together to quickly solve the issues affecting our customers..”
Sharon Dagan Resident Co Founder and CTO
The Challenge
Webeyez was quickly deployed and delivered immediate value. Internal teams received push notifications of the specific issues affecting online sales. Resident staff gained insights on site performance and early detection of elements inhibiting the conversion process.
- 45% reduction in their MTTR (Mean Time to Repair)
- >90% increase in optimization time
Outcome
Webeyez insights help the Resident technical and business teams prioritize site issues and take decisive actions to increase website performance.
About Webeyez
Webeyez identifies, prioritizes, and resolves eCommerce customer friction, using AI insights to increase conversions and drive revenue growth, enabling you to run your operations efficiently and effectively.
Transform complex user journeys into
Clear Revenue Opportunity
GDPR & CCPA Compliant
ISO 27001 ISO 27701
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