“...The right insight, technology and teamwork together to create outstanding digital experiences. Every time.”

Jellyfish is a digital partner to some of the world's leading brands. The company represents a new kind of digital business, where agency services are combined with consultancy, training and cutting-edge technologies.

Jellyfish partnered with Webeyez in 2019 to monitor the performance and the user experience of their customer’s websites.

Challenge

The Jellyfish Israel team sought a versatile “cross-team” solution that could bridge the gap between the technical issues identified on client’s websites and their impact on sales and conversion results.

“Webeyez’ data insights + session recordings gave us a complete view of each issue affecting the customer.”

Daniel Engelman Technical Director Jellyfish Israel

Solution

The Webeyez platform quickly identified the technical items affecting online sales. It detected the issues, assessed their business impact and helped the team prioritize the issues needing immediate attention.

customer journey analytics

Webeyez insights resulted in a 54% increase for Add to Cart conversions

“We needed a reliable 3rd party solution to accurately monitor site performance issues and measure the impact to online sales and the conversion funnel.”

Daniel Engleman, Technical Director, Jellyfish Israel

Visibility

Webeyez delivered reports which were easily accessible to all team members and openly shared between the digital agency and the client’s team. Administrators from the Israel team received real time alerts of each critical event and data is backed by detailed dashboards and session recordings from each event.

Transform complex user journeys into
Clear Revenue Opportunity

GDPR & CCPA Compliant

ISO 27001 ISO 27701

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